Frequently Asked Questions
Everything you need to know about booking flights, visa applications, installment plans, and our travel lifestyle collection.
Booking a flight is quick and seamless with KHS Travels:
- Online Search: Visit our Flights page to compare routes and request quotes.
- Concierge Booking: Contact our travel consultants directly via WhatsApp or telephone for tailored flight arrangements, group tickets, or multi-city itineraries.
Upon payment verification, your e-ticket and PNR confirmation will be dispatched directly to your email address.
Date modifications depend on the specific airline's fare rules for your ticket type. Non-restricted or flexible tickets allow date changes subject to airline penalty fees and fare differences. Our concierge team can process changes for you—simply provide your Booking Reference/PNR when contacting support.
We offer end-to-end guidance for tourist, business, student, and transit visas across major destinations worldwide (UK, US, Canada, Schengen Area, UAE, Qatar, Turkey, East Africa, and East Asia):
- Comprehensive document audit & verification
- Form filling and official portal submission
- Biometric appointment scheduling
- Flight reservation and hotel confirmation documentation
- 1-on-1 embassy interview preparation mock sessions
No legitimate agency can guarantee visa issuance, as ultimate approval decisions lie solely with the respective country's embassy or immigration authorities. However, our rigorous document auditing process minimizes common rejection reasons and has achieved a high approval rate for our clients.
Processing times vary depending on the destination and visa category. Electronic visas (e-Visas like UAE, Qatar, or Kenya) typically take 3 to 7 business days. Embassy sticker visas (such as UK, US, Schengen, or Canada) generally take 2 to 6 weeks following biometric submission.
Our curated vacation packages generally encompass round-trip flights, premium hotel accommodations, daily breakfast, airport transfers, guided city tours, and 24/7 dedicated support. Package inclusions are clearly specified under each package listing on our Packages page.
Yes! We specialize in custom-tailored itineraries for couples, honeymoons, family reunions, corporate retreats, and solo travelers. Simply schedule a consultation or send us a message with your preferred dates, destination, and budget.
Our installment plan lets you spread your flight or package costs over manageable payments:
- Choose your desired flight or vacation package.
- Pay an initial deposit to lock in ticket rates.
- Complete the balance in weekly or monthly flexible installments before your departure date.
Visit our Installment Payment page to calculate payment breakdowns.
Our Visa Financing program provides financial assistance and proof-of-funds support for eligible applicants who require financial documentation or funding for travel visas. Applications can be submitted via our Visa Loan page, subject to terms and verification.
Pre-order items in our store allow you to secure upcoming limited-edition travel apparel and luggage before general stock release. Pre-order products carry an estimated fulfillment window (clearly noted on the item page). You will receive dispatch tracking as soon as your order ships.
We ship nationwide across Nigeria:
- Standard In-Stock Delivery: 2–4 business days depending on location.
- Pre-Order Dispatch: Ships within the timeframe detailed on the product page.
- Standard Shipping Fee: Flat rate calculated at checkout (default ₦3,000).
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